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Privacy Policy


Effective Date: August 28,2025
Last Updated: August 28,2025

Rejuv Health & Wellness values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our website, schedule services, or communicate with us.
By using our site, you agree to the practices described here.

1. Information We Collect
   We may collect:

  • Personal Identifiable Information (PII): Name, email, phone number, billing details, date of birth.

  • Health Information (PHI): Information about treatments, consultations, or medical history (protected under HIPAA).

  • Technical Data: IP address, browser type, device information, and website usage details (via cookies or analytics tools).

  • Communications: Information provided through contact forms, email, SMS, or phone calls.
     

2. How We Use Your Information
   We use information to:

  • Deliver requested treatments and services.

  • Schedule, confirm, and manage appointments.

  • Process payments and maintain financial records.

  • Send service updates, appointment reminders, and promotional messages (only with your consent).

  • Improve website functionality, user experience, and security.

  • Comply with legal and healthcare obligations.
     

3. HIPAA & Medical Privacy
   When you share health information, we comply with HIPAA regulations:

  • PHI is used only for treatment, payment, and healthcare operations.

  • We safeguard medical information using administrative, physical, and technical measures.

  • We do not share PHI with third parties for marketing without your explicit written authorization.
     

4. Sharing of Information
   We do not sell your personal information. We may share information only in these cases:

  • Vendors/Service Providers: For scheduling, billing, or technical support—under confidentiality agreements.

  • Legal Requirements: When required by law, subpoena, or regulation.

  • Business Transfers: If our business merges, is acquired, or undergoes reorganization.

  • SMS Communications: With consent, we may use third-party SMS platforms to send appointment reminders or promotions. You can opt out at any time.
     

5. SMS/Text Messaging Policy (TCR Compliance)

  • By providing your mobile number, you consent to receive SMS/text messages related to appointments, reminders, and optional promotional offers.

  • We will not sell or share your mobile number with third parties or affiliates for marketing purposes.

  • Message and data rates may apply.

  • You may opt out of receiving SMS messages at any time by replying STOP. For help, reply HELP.
     

6. Cookies & Tracking
Our website may use cookies and analytics tools to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but some site features may not function properly.

7. Data Security
We use encryption, firewalls, and secure servers to protect your personal and health information. However, no method of transmission over the internet is 100% secure.

8. Your Rights
   You have the right to:

  • Request access to or copies of your personal or health information.

  • Request corrections to inaccurate or incomplete information.

  • Request limits on how we use or disclose your PHI.

  • Opt out of promotional email and SMS communications.

  • Request confidential communication methods (e.g., phone only).

   To exercise these rights, contact us at the information below.

9. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children without parental consent.

10. Indiana-Specific Requirements

  • We comply with Indiana privacy and healthcare record laws.

  • Indiana requires certain medical records to be retained for defined periods, which we follow.
     

11. Updates to This Policy
     We may update this Privacy Policy from time to time. Updates will be posted here with a new “Last Updated” date.

12. Contact Us
     If you have questions about this Privacy Policy or your rights, please contact us:
                                               Rejuv Health & Wellness  
                                                   1403 Atwater Ave
                                                Bloomington, IN 47401 
                                                       812-339-6744
                                               hello@rejuvhealth1403.com

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